New Changes To The Ticket Page

 In Industry Advice

Recently we announced the exciting launch of our new ticketing setup wizard on!

Now that you’ve had some time to get familiar with the new look, we thought we would dive a little deeper into the updates that you will see on the Tickets page which allows for much easier and streamlined ticket creation.

Read on to learn more about the Tickets page and, as always, if you’d like our support team to set up your first event for you, please don’t hesitate to ask. Reach out to or call our support team at 1800 356 588 to get started!

Tickets Page


Pass on Payments

The most important box to check on this page is the ‘Pass on Service Fees’ box. This allows you, as the event manager, to pass on any additional fees to the ticket purchaser so that you’re able to keep all of the event profits!

How to Add a Discount Code

If you would like to include a discount on certain tickets, select the ‘Discounts’ page at the top. You will be greeted with this page:

Here you may add a description of your discount code, such as Friends & Family or Early Admission Discount. Type in what text you would like for the discount code, and finally, add the discount percentage, the number of tickets you’d like to be available for the discount, and the start and end date for when the tickets discount is active. In addition to these details, you’ll need to select the number of tickets out of the total ticket pool that would be available for discount. For example, if you only want the first 100 people to have the advantage of using the Early Admission Discount, type 100 into this section.


Select ‘Settings’ in the top menu of the page in order to edit advanced settings such as payment plans and currency.

Tax Information

You can also now edit the tax information required to sell tickets. You will now see several new options on the bottom of this page that you can choose to have (or not!):

  • You have the option to display the total number of tickets available to your event on your event ticketing website. This will allow people see how many tickets are left available for purchase and create a sense of urgency if the quantity is low.
  • You also have the option to select if you’d like to add a unique QR code to your tickets. Check this box if you’d like the option to quickly check in guests at your event using these QR codes and the Floktu Check-In App!

At the bottom of this section you can also select the order time-out limit. This is the amount of time that expires before the selected tickets are removed from the users cart and placed back into the ticket pool.

Manual Payment

Within this section you can create rules that allow event guests to pay a deposit for their ticket rather than pay the entire fee upfront. This is particularly helpful to event attendees if your event is expensive. In your orders report their order will show as not paid in full (to find your order report select the main dashboard when you sign into Floktu after launching your event).

Beneath this section you can add details on manual payments. If, for example, an event guest would like to pay by cheque, you can add instructions on how to address the cheque here.  

Confirmation Email

In the final ‘Email’ tab on the top right of the menu, you can compose a confirmation email that can be sent to event attendees after they successfully purchase a ticket to your event.

As always, when using Floktu, you have many different options in creating your tickets, at no additional cost to event managers. When you choose Floktu your events will always be fee free! If you’d like our support team to set up your first event for you please don’t hesitate to ask. Reach out to or call our support team at 1800 356 588 to get started!

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